"Script Assist Hiring Clinical Operations Specialist – Remote India | Pharmacovigilance & Healthcare SaaS Jobs 2026"
Script Assist Hiring Clinical / Medical Operations Specialist – Remote India (Healthcare SaaS Role)
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(Script Assist Hiring Clinical Operations Specialist) |
Healthcare technology companies are rapidly expanding their global operations, creating new opportunities for clinically qualified professionals who want to transition into non-patient-facing roles. If you are looking for remote pharmacovigilance jobs, clinical operations roles, or healthcare SaaS careers, this opportunity could be ideal.
Script Assist is hiring a Clinical / Medical Operations Specialist – Platform Support for its remote India team. This is a full-time role aligned with UK business hours and focuses on regulated healthcare workflows, platform operations, audit compliance, and structured documentation.
This position is particularly suitable for professionals with backgrounds in pharmacovigilance, medical information, clinical research, and healthcare compliance who want to move into tech-enabled clinical operations.
Introduction
The healthcare industry is shifting toward digital platforms that support clinic and pharmacy operations. As regulatory expectations increase globally, healthcare SaaS companies need professionals who understand clinical governance, compliance frameworks, and structured operational processes.
Script Assist’s latest hiring announcement provides an excellent opportunity for Indian healthcare professionals to work remotely with a UK-based healthtech platform. This role combines clinical knowledge with platform support responsibilities, making it a strong career move for those seeking remote healthcare jobs in 2026.
About The Company
Script Assist is a UK-based healthcare technology company headquartered in the United Kingdom. The company specializes in powering operational infrastructure for private clinics and pharmacies through a regulated, compliance-driven SaaS platform.
Founded in the late 2010s, Script Assist operates within highly regulated healthcare environments where documentation accuracy, audit trails, SOP discipline, and workflow traceability are essential. The company supports scalable clinical workflows while maintaining regulatory compliance and audit readiness.
Headquarters: United Kingdom
Industry: Healthcare SaaS / Healthtech
Founded: Late 2010s (Healthtech startup phase)
Estimated Employees: 50–200 professionals across technology and healthcare operations
Script Assist focuses on bridging healthcare governance with technology infrastructure, enabling clinics and pharmacies to function efficiently in regulated frameworks.
Job Overview Summary
The Clinical / Medical Operations Specialist – Platform Support role is a remote, full-time healthcare operations position. It is not a prescribing or diagnostic role. Instead, it focuses on:
• Regulated case processing
• Incident documentation
• SOP-driven workflow management
• Audit-ready platform support
• Structured escalation handling
Professionals will work closely with UK partners and support healthcare platform operations while ensuring compliance and operational traceability.
Vacancy Details (Official Information)
Company Name: Script Assist
Job Title: Clinical / Medical Operations Specialist – Platform Support
Location: Remote (India)
Employment Type: Full-Time
Work Hours: UK Business Hours
Industry: Healthcare SaaS / Healthtech / Regulated Operations
Function: Clinical Operations / Platform Support / Customer Operations
Roles and Responsibilities (Explained)
This role requires a blend of clinical understanding and structured operational discipline.
Clinical Operations & Case Processing
• Manage structured support queues and workflow cases
• Identify workflow exceptions and operational incidents
• Reproduce reported issues for documentation
• Maintain traceable audit records
Regulated Healthcare Operations
• Ensure compliance with SOP-driven processes
• Log incidents accurately with detailed documentation
• Support clinic and pharmacy status tracking
• Maintain structured compliance reporting
Platform Support & Customer Operations
• Communicate clearly with UK-based partners
• Provide structured updates and next-step recommendations
• Escalate operational risks appropriately
• Improve SOP documentation based on recurring workflow patterns
This is ideal for professionals seeking healthcare SaaS jobs in India or remote clinical operations careers.
Eligibility Criteria (Official)
Mandatory Qualifications:
• Recognized clinical degree (B.Pharm / M.Pharm / PharmD / MBBS / BDS or equivalent)
• Strong written and spoken English
• Comfortable working UK business hours
• Strong SOP discipline and documentation accuracy
Preferred Experience:
• Pharmacovigilance / Drug Safety case processing
• Medical Information drafting
• Healthcare compliance roles
• Platform support or service desk experience
• Regulated workflow management
Skills Required (Explained)
To succeed in this remote healthcare operations job, candidates should have:
• High attention to detail
• Experience in audit-heavy documentation environments
• Knowledge of regulatory compliance processes
• Strong written communication skills
• Ability to work within structured SOP frameworks
• Comfort using software dashboards
• Incident escalation management skills
• Analytical thinking and workflow problem-solving
Professionals transitioning from pharmacovigilance jobs, drug safety operations, or medical information roles will find this position aligned with their experience.
Salary Estimate (India Market-Based)
Estimated Salary Range:
₹8,00,000 – ₹14,00,000 per annum (CTC)
Final compensation depends on:
• Years of experience
• Exposure to regulated healthcare workflows
• Documentation and compliance expertise
• SaaS or platform support familiarity
This salary range is competitive for remote pharmacovigilance and healthcare SaaS roles in India.
Interview / Application Details (Official)
Application Mode: Online
Application Link:
Candidates must apply through the official LinkedIn job posting.
Selection Process May Include:
• Resume screening
• Initial HR discussion
• Technical/operational assessment
• Final interview round
Required Documents (Suggested)
Applicants should keep ready:
• Updated Resume (highlighting clinical operations experience)
• Educational certificates (Degree proof)
• Experience certificates (if applicable)
• Government ID proof
• Any relevant compliance or pharmacovigilance training certificates
Ensure your resume clearly mentions SOP experience, audit documentation, and regulated workflow exposure.
Why This Role is Important
With increasing digitization of healthcare systems, platforms like Script Assist require professionals who understand both clinical compliance and operational structure.
This role bridges:
• Clinical expertise
• Drug safety knowledge
• Healthcare compliance
• SaaS platform support
• Incident management
• Structured customer operations
For professionals seeking a transition from traditional pharmacovigilance or medical information roles into healthtech careers, this is a high-growth pathway.
Frequently Asked Questions (FAQs)
Q1. Is this a clinical practice role?
No. This is a non-patient-facing clinical operations and platform support role.
Q2. Is remote work allowed?
Yes, the role is remote from India but follows UK business hours.
Q3. Who can apply?
B.Pharm, M.Pharm, PharmD, MBBS, BDS, and equivalent clinical degree holders.
Q4. Is pharmacovigilance experience required?
Not mandatory, but strongly preferred.
Q5. What industry does this role belong to?
Healthcare SaaS / Healthtech / Regulated Clinical Operations.
Final Conclusion
The Script Assist Clinical / Medical Operations Specialist role offers a unique opportunity for clinically qualified professionals to enter the growing healthtech sector. With increasing demand for regulated healthcare SaaS platforms, professionals who understand compliance, documentation accuracy, and structured workflows are highly valued.
If you are seeking remote pharmacovigilance jobs, healthcare compliance roles, or digital clinical operations careers, this position provides excellent exposure to UK-regulated healthcare systems while working from India.
Interested candidates should review eligibility carefully and apply through the official LinkedIn job listing.
Note: Pharma Duniya does not charge any money for job information. Candidates are advised to verify details from the official company website.
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