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If you are a pharmacy, biomedical, or life sciences professional looking to build a stable and high-growth career in medical device quality, product surveillance, and complaint handling, then this opportunity at Vantive could be a strong career move. With increasing regulatory scrutiny and global compliance standards, companies are actively hiring skilled professionals who can ensure patient safety, quality excellence, and regulatory compliance.
Vantive is expanding its Quality & Product Surveillance Operations in India and is currently hiring for the position of Sr Executive – Product Surveillance at its Gurgaon (Haryana) location. This role is ideal for candidates experienced in medical device complaint handling, TrackWise CMS, quality systems, and vigilance reporting.
Vantive is a global healthcare company focused on vital organ therapy, particularly in kidney care and dialysis solutions. Formerly part of Baxter Patient Care Products, Vantive emerged as an independent organization after a strategic carve-out, carrying forward more than 70 years of healthcare innovation.
Founded: Legacy since 1950s (as part of Baxter)
Headquarters: United States
Global Presence: 100+ countries
Employees: 20,000+ worldwide
Industry: Medical Devices & Healthcare Technology
Vantive is committed to patient safety, quality compliance, and digital transformation, making it a highly respected name in the medical device and healthcare industry.
The Sr Executive – Product Surveillance role at Vantive involves managing and reviewing medical device complaints, ensuring timely closure as per KPIs, and maintaining compliance with global quality and regulatory standards. The position plays a crucial role in supporting regulatory reporting, complaint trend analysis, and management reviews, while collaborating with cross-functional and international teams.
Company: Vantive
Job Role: Sr Executive – Product Surveillance
Req ID: JR-187319
Location: Gurgaon, Haryana, India
Employment Type: Full-Time
Category: Quality Control / Complaint Handling
In this role, the selected candidate will be responsible for ensuring end-to-end complaint lifecycle management. Key responsibilities include:
Daily review of open complaints to ensure closure within defined timelines
Logging and processing complaints using TrackWise Complaint Management System (CMS)
Coordinating with country quality teams, manufacturing units, service teams, and global stakeholders
Reviewing complaint documentation to ensure adherence to internal SOPs and quality procedures
Supporting regulatory reporting assessments for vigilance and compliance
Preparing weekly dashboards, complaint trend analysis, and due diligence reports
Assisting in management review inputs and quality analytics
Maintaining compliance with global medical device regulations and vigilance frameworks
Bachelor’s Degree in Pharmacy, Biomedical Engineering, Life Sciences, or related discipline
Experience in Medical Device Complaint Handling or Quality Systems
Hands-on knowledge of TrackWise CMS, CAPA, QMS, or vigilance reporting
Understanding of MDR, ISO 13485, EU MDR, FDA 21 CFR 820 (preferred)
To succeed in this role, candidates should possess:
Strong understanding of medical device quality systems
Excellent documentation and analytical skills
Ability to interpret regulatory requirements accurately
Effective communication and stakeholder coordination abilities
High attention to detail and compliance-focused mindset
Experience working in cross-functional and global teams
Based on industry standards and similar roles in Gurgaon:
Estimated Salary: ₹6 LPA – ₹10 LPA
(Salary may vary depending on experience, skill set, and interview performance)
Interview Mode: Online / Virtual (initial rounds)
Selection Process: Resume Screening → Technical Interview → HR Discussion
Shortlisted candidates will be contacted directly by the Vantive recruitment team
Candidates should keep the following documents ready:
Updated Resume / CV
Educational Certificates
Experience Letters (if applicable)
Government ID Proof
Any relevant Quality or Medical Device certifications
Interested candidates can apply online through the official Vantive careers portal:
π Apply Here:
https://jobs.vantive.com/job/-/-/47727/89805610544
Q1. Is this role suitable for B.Pharm candidates?
Yes, B.Pharm candidates with medical device or complaint handling experience are eligible.
Q2. Is TrackWise experience mandatory?
Yes, hands-on experience with TrackWise CMS is highly preferred.
Q3. Is this a remote job?
No, this is a full-time on-site role in Gurgaon.
Q4. Does Vantive provide long-term career growth?
Yes, Vantive offers strong career growth in quality, vigilance, and global compliance roles.
Q5. Is regulatory knowledge required?
Yes, familiarity with MDR, ISO 13485, or FDA regulations is a major advantage.
The Sr Executive – Product Surveillance position at Vantive is an excellent opportunity for professionals aiming to build a long-term career in medical device quality and complaint handling. With exposure to global quality systems, regulatory frameworks, and patient safety initiatives, this role offers both stability and professional growth. If you have experience in medical device vigilance and quality systems, this could be the right next step in your career.
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