“Genpact Hiring Associate – Triage Data Surveillance Specialist in Gurugram | Apply Online”

"Genpact Hiring Associate – Triage Data Surveillance Specialist in Gurugram, India (ANA018634)"

(Genpact Hiring Associate – Triage Data Surveillance Specialist in Gurugram)

Introduction

If you are looking to build a strong career in medical device surveillance, quality assurance, and regulatory compliance, then this opportunity from Genpact is worth considering. Genpact is currently hiring for the position of Associate – Triage Data Surveillance Specialist in Gurugram.

This role is ideal for candidates with backgrounds in engineering, medical devices, healthcare quality, or technical support who want to work in a global, AI-driven healthcare environment.

About the Company – Genpact

Genpact is a globally recognized professional services firm specializing in digital transformation, artificial intelligence, analytics, and healthcare operations.

• Founded: 1997

• Headquarters: New York, United States

• Employees: 125,000+ worldwide

• Presence: 30+ countries

Genpact supports leading global healthcare, pharmaceutical, and medical device companies by delivering data-driven, compliant, and technology-enabled solutions.

Job Overview Summary

The Associate – Triage Data Surveillance Specialist role focuses on medical device complaint evaluation, incident assessment, and regulatory reporting support. The position plays a crucial role in ensuring patient safety, regulatory compliance, and timely issue resolution across global healthcare operations.

Vacancy Details (Official)

• Job Title: Associate – Triage Data Surveillance Specialist

• Job Code: ANA018634

• Company: Genpact

• Job Location: Gurugram, India

• Employment Type: Full-time

• Industry: Medical Devices / Healthcare Quality

• Experience Level: Entry-level to experienced professionals

Job Role & Responsibility Explanation

In this role, the associate works on medical device surveillance and complaint handling systems. Major responsibilities include:

• Reviewing discovery and service reports for medical devices

• Generating Final Universal Codes (FUC)

• Classifying complaints based on tier and severity

• Evaluating investigation requirements

• Communicating with customers, technicians, and internal stakeholders

• Recording and managing cases in the ETQ database

• Supporting internal and external audits

• Training employees on complaint handling procedures

• Providing technical and regulatory analysis for service incidents

This role combines quality assurance, regulatory understanding, and technical evaluation.

Eligibility Criteria (Official)

• Bachelor’s Degree in Engineering, Science, or Medical Devices

• Strong analytical and decision-making skills

• High attention to detail and documentation accuracy

• Good written and verbal communication skills

• Exposure to quality systems or technical support is preferred

Skills Required 

• Knowledge of medical device complaint handling

• Understanding of regulatory compliance and quality systems

• Strong problem-solving abilities

• Ability to work under deadlines

• Database documentation skills

• Customer communication and coordination skills

• Multilingual ability is an added advantage

Salary Estimate 

Based on industry standards in Gurugram, the estimated salary range is:
₹4 LPA – ₹7 LPA, depending on experience, skills, and interview performance.

(Actual salary will be disclosed by Genpact during the hiring process.)

Interview Details

• Interview Mode: Online / Virtual

• Selection Process:

  • Resume Screening

  • Technical / Quality Interview

  • HR Discussion

Required Documents

• Updated Resume

• Educational Certificates

• Government ID Proof

• Experience Letters (if applicable)

How to Apply

Interested candidates can apply directly through the official Genpact career portal:

Apply Online:
https://genpact.taleo.net/careersection/sgy_external_career_section/jobdetail.ftl?job=ANA018634

FAQs – Genpact Associate Triage Data Surveillance Specialist

Q1. Where is this Genpact job located?
This position is based in Gurugram, India.

Q2. Is experience mandatory for this role?
No, freshers with relevant educational backgrounds can apply.

Q3. Is this role related to pharmacovigilance?
Yes, it involves medical device surveillance and complaint management.

Q4. Does Genpact provide global exposure?
Yes, employees work with global healthcare clients and international teams.

Final Conclusion

The Genpact Associate – Triage Data Surveillance Specialist role is an excellent opportunity for candidates aiming to build a long-term career in medical device quality, healthcare compliance, and surveillance systems. With global exposure, structured learning, and career growth opportunities, this position is ideal for both freshers and experienced professionals.

Note: Pharma Duniya does not charge any money for job information.
Candidates are advised to verify details from the official company website.

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